Welcome to the Creos Luxembourg Electronic Data Platform

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Please contact our dispatching backoffice for further information relating to contractual aspects and questions relating to roles and user management of the Electronic Data Platform.
Phone: +352 2624 7200 - Fax: +352 2624 6107
e-mail: dispatching.gas-lux@creos.net

Please contact our dispatching for information on operational data
Phone: +352 2624 7200 – Fax: +352 2624 6107
e-mail: dispatching.gas-lux@creos.net

 

 

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Planned ICT maintenance on 22nd of March 2023

20.03.2023

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday, the 22nd of March 2023 from 4h30 to 08h30. During this period, the planned impact on Creos services will be as follows: 

  • Between 4h30 and 8h30
    Nomination messages will not be received and no processing will be done during the downtime. 

 

We thank you for your comprehension and collaboration.


For more information, please contact the Creos Gas Dispatching +352 2624 7200

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Maintenance work on IP Remich - 27/03/23 -31/03/23

20.03.2023

Dear Partners,

Due to maintenance work near the IP Remich, flow on this point will be impossible from Monday 27th of March until Friday 31st of March. 

 

We thank you for your collaboration and comprehension

 

For more information, please contact the Creos Gas Dispatching +352 2624 7200

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Planned ICT Maintenance February 2022 - March 2022

10.02.2022

Dear Partners,

For your information, please find below a list of planned maintenances on our ICT Infrastructure in February and March of 2022:

 

  • 15/02/2022 from 05:00AM to 08:00AM
  • 21/02/2022 from 05:00AM to 08:00AM
  • 16/03/2022 from 02:00AM to 08:00AM
  • 29/03/2022 from 04:00AM to 08:00AM

 

During these interventions, the following services will be unavailable:

  • Electronic Data Platform
  • Nominations Messages (unable to receive or process incoming messages)

 

We thank you for your collaboration and comprehension

 

For more information, please contact the Creos Gas Dispatching +352 2624 7200

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ICT Infrastructure planned maintenance on Wednesday the 15th of September 2021

02.09.2021

Dear Madam, Dear Sir,

 

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday, the 15th of September 2021 from 04h00 to 08h00.

During this period, the planned impact on Creos services will be as follows:

 

  • Between 04h00 and 08h00
    Nomination messages will not be received and no processing will be done during the downtime.


  • Between 04h00 and 08h00
    Electronic Data Platform will not be available.

 

We thank you for your comprehension and collaboration.

For more information, please contact the Creos Gas Dispatching +352 2624 7200

 

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ICT Infrastructure planned maintenance on Wednesday the 11th of December 2019

13.11.2019

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday, the 11th of December 2019 from 04h00 to 08h00. During this period, the planned impact on Creos services will be as follows: 

  • Between 04h00 and 08h00
    Nomination messages will not be received and no processing will be done during the downtime. 
  • Between 04h00 and 08h00
    Electronic Data Platform will not be available.

We thank you for your comprehension and collaboration.
For more information, please contact the Creos Gas Dispatching +352 2624 7200

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ICT Infrastructure planned maintenance on Wednesday the 18th of September 2019

06.09.2019

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday, the 18th of September 2019 from 03h45 to 08h00. During this period, the planned impact on Creos services will be as follows: 

  • Between 03h45 and 08h00
    Nomination messages will not be received and no processing will be done during the downtime. 
  • Between 03h45 and 08h00
    Electronic Data Platform will not be available.

We thank you for your comprehension and collaboration.
For more information, please contact the Creos Gas Dispatching +352 2624 7200

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Network maintenance

01.07.2019

We would like to inform you about the restrictions due to unplanned maintenance work on the IP Remich  :
Between 02.07.2019 6:00 a.m. and 04.07.2019 6:00 a.m. the nominations on the IP Remich will be restricted.
For more information, please contact the Creos Gas Dispatching +352 2624 7200

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Network maintenance

31.05.2019

We would like you to inform you about the restrictions due to maintenance work on our network :

Between 06.06.2019 6:00 a.m. and 11.06.2019 6:00 a.m. the nominations on the IP Remich will be restricted, in order to guarantee the supply of all customers in Luxembourg.

For more information, please contact the Creos Gas Dispatching +352 2624 7200

 

 

 

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Planned ICT maintenance on 12th of June 2019

27.05.2019

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday, the 12th of June 2019 from 03h45 to 08h00. During this period, the planned impact on Creos services will be as follows: 

  • Between 03h45 and 08h00
    Nomination messages will not be received and no processing will be done during the downtime. 
  • Between 03h45 and 08h00
    Electronic Data Platform will not be available.

We thank you for your comprehension and collaboration.
For more information, please contact the Creos Gas Dispatching +352 2624 7200

Read more

Planned ICT maintenance on Tuesday and Thursday, the 21th and 23rd of May 2019

02.05.2019

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Tuesday and Thursday, the 21th and 23rd of May 2019 from 17h30 to 22h30. During this period, the planned impact on Creos services will be as follows: 

  • Between 17h30 and 22h30
    Nomination messages will not be received and no processing will be done during the downtime. 
  • Between 17h30 and 22h30
    Electronic Data Platform will not be available.

We thank you for your comprehension and collaboration.
For more information, please contact the Creos Gas Dispatching +352 2624 7200

Read more

Planned ICT maintenance on 20th of March 2019

05.03.2019

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday, the 20th of March 2019 from 04h00 to 08h00. During this period, the planned impact on Creos services will be as follows: 

  • Between 04h00 and 08h00
    Nomination messages will not be received and no processing will be done during the downtime. 
  • Between 04h00 and 08h00
    Electronic Data Platform will not be available.

We thank you for your comprehension and collaboration.
For more information, please contact the Creos Gas Dispatching +352 2624 7200

Read more

Planned ICT maintenance on 16th of January 2019

21.12.2018

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday, the 16th of January 2019 from 05h00 to 08h00. During this period, the planned impact on Creos services will be as follows: 

  • Between 05h00 and 08h00
    Nomination messages will not be received and no processing will be done during the downtime. 
  • Between 05h00 and 08h00
    Electronic Data Platform will not be available.

We thank you for your comprehension and collaboration.
For more information, please contact the Creos Gas Dispatching +352 2624 7200

Read more

Planned ICT maintenance on 12th of December 2018

27.11.2018

In order to maintain an appropriate level of services to our clients, we will perform some maintenance activities on our ICT infrastructure on Wednesday, the 12th of December 2018 from 03h45 to 08h30. During this period, the planned impact on Creos services will be as follows: 

  • Between 03h45 and 08h30
    Nomination messages will not be received and no processing will be done during the downtime. 
  • Between 03h45 and 08h30
    Electronic Data Platform will not be available.

We thank you for your comprehension and collaboration.
For more information, please contact the Creos Gas Dispatching +352 2624 7200

Read more